GE Supplier Invoice Search
Supplier Invoicing
Provides suppliers information & instructions on how to correctly invoice GE and ensure timely supplier payments.
Frequently asked questions
What information is required on Invoices Status Search?
Answer
Below are the minimum requirements for searching of an invoice
At least one of the below fields need to be filled:
Purchase Order Number
Invoice Number
*Please ask about special character usage (Invoice Number) from your GE Buyer or Business contact
At least one of the below fields need to be filled:
Purchase Order Number
Invoice Number
*Please ask about special character usage (Invoice Number) from your GE Buyer or Business contact
What invoice statuses can be viewed on Supplier Connect Global Invoice Lookup tool?
Answer
The following invoice status can be viewed on SC Global Invoice Lookup Tool:
– OPEN: (for further assistance, please open a ticket thru Supplier Support Portal)
– IN PROGRESS: (Scanning, Goods in Transit, Processing, etc.)
– HOLD: (Additional Support needed – internal)
– PAID
– REJECTED: (Invoice not accepted, (see FAQ point 4) invoice returned to Supplier)
The status of Credit Notes cannot be viewed via SC Global Invoice Lookup Tool.
If you require further assistance, please use the Feedback button to contact us.
– OPEN: (for further assistance, please open a ticket thru Supplier Support Portal)
– IN PROGRESS: (Scanning, Goods in Transit, Processing, etc.)
– HOLD: (Additional Support needed – internal)
– PAID
– REJECTED: (Invoice not accepted, (see FAQ point 4) invoice returned to Supplier)
The status of Credit Notes cannot be viewed via SC Global Invoice Lookup Tool.
If you require further assistance, please use the Feedback button to contact us.
What hold reasons can be viewed on Supplier Connect Global Invoice Lookup tool?
Answer
The Following hold reasons can be viewed on SC Global Invoice Lookup Tool:
What information is required on invoices?
Answer
Below are the minimum requirements for processing of an invoice:
– Supplier Details (Company name, Address, Contact details)
– Document Type (Invoice, Credit/Debit Note, Proforma, etc.)
– Invoice Number
– Purchase Order (PO) Number
– Total Amount
– Tax Amount
– Tax Percentage (if it is not required in your country, it is a great addition for GE controls)
– Currency
– Bill-to-Name
– Supplier Tax ID (if it is not required in your country, it is a great addition for GE controls)
– General Electric Tax ID (if it is not required in your country, it is a great addition for GE controls)
– Supplier Bank Details (Bank account number/IBAN – If it is not required/available in your country it is a great addition for GE controls)
– Supplier Details (Company name, Address, Contact details)
– Document Type (Invoice, Credit/Debit Note, Proforma, etc.)
– Invoice Number
– Purchase Order (PO) Number
– Total Amount
– Tax Amount
– Tax Percentage (if it is not required in your country, it is a great addition for GE controls)
– Currency
– Bill-to-Name
– Supplier Tax ID (if it is not required in your country, it is a great addition for GE controls)
– General Electric Tax ID (if it is not required in your country, it is a great addition for GE controls)
– Supplier Bank Details (Bank account number/IBAN – If it is not required/available in your country it is a great addition for GE controls)
Can I combine multiple invoices into one?
Answer
No. Each invoice should include only one Purchase Order Number or Invoice Number.
Why can’t I see my invoice(s) in the search results?
Answer
Reasons the status of your invoice cannot be viewed on the SC Global Invoice Lookup Tool:
– Your invoice has not reached our system yet. Allow 5 business days from sending your invoice for this to occur.
– Make sure there is no missing and/or invalid requested data (Please re-check and/or fill more credentials)
– Be informed that data source refresh frequency is 3 days after invoice received! Please try again later
If the problem persists, please contact your GE Customer Service or your local GE Buyer for further information or raise a ticket thru: Supplier Support Portal
– Your invoice has not reached our system yet. Allow 5 business days from sending your invoice for this to occur.
– Make sure there is no missing and/or invalid requested data (Please re-check and/or fill more credentials)
– Be informed that data source refresh frequency is 3 days after invoice received! Please try again later
If the problem persists, please contact your GE Customer Service or your local GE Buyer for further information or raise a ticket thru: Supplier Support Portal
Who do I contact if the status of my invoice is not available via this website?
Answer
If you require further assistance, please use the Feedback button to contact us or raise a thicket thru: Supplier Support Portal
What if I have an inquiry about an invoice I’ve submitted?
Answer
Please allow 3-5 business days after submitting an invoice before making an inquiry.
For invoices submitted via one of the eInvoicing methods, please 4-6 days from submittal date.
If you require further assistance, please use the Feedback button to contact us or raise a ticket thru: Supplier Support Portal
For invoices submitted via one of the eInvoicing methods, please 4-6 days from submittal date.
If you require further assistance, please use the Feedback button to contact us or raise a ticket thru: Supplier Support Portal
What is the general Invoice Payment Lifecycle?
Answer
Invoice Received
– Vendor sends invoice directly to GE
– It may take up to 5 business days for the invoice to be processed through the electronic procurement system and made available on SC Global Invoice Lookup Tool
– If your invoice is not visible on SC Global Invoice Lookup Tool after 5 business days, use the Feedback button to contact us
Awaiting Processing
– Invoice details are being checked by GE for compliance and to ensure sufficient information has been provided and for payment approval.
Awaiting Approval
– Invoice has been sent to the relevant local GE Buyers/Owners for certification to confirm goods/services have been provided and for payment approval.
Approved
– Invoice is approved and is scheduled for payment
– If your invoice is within this stage, you should expect payment of the invoice within an estimated 5 (+/- 2 days depended on the bank & payment method) business days
Payment
– Invoice has been paid via electronic funds transfer or cheque and a remittance advice has been issued to the vendor containing details of the payment
– Please note it may be a couple of days after the payment of your invoice before the status changes to “Paid“
– Vendor sends invoice directly to GE
– It may take up to 5 business days for the invoice to be processed through the electronic procurement system and made available on SC Global Invoice Lookup Tool
– If your invoice is not visible on SC Global Invoice Lookup Tool after 5 business days, use the Feedback button to contact us
Awaiting Processing
– Invoice details are being checked by GE for compliance and to ensure sufficient information has been provided and for payment approval.
Awaiting Approval
– Invoice has been sent to the relevant local GE Buyers/Owners for certification to confirm goods/services have been provided and for payment approval.
Approved
– Invoice is approved and is scheduled for payment
– If your invoice is within this stage, you should expect payment of the invoice within an estimated 5 (+/- 2 days depended on the bank & payment method) business days
Payment
– Invoice has been paid via electronic funds transfer or cheque and a remittance advice has been issued to the vendor containing details of the payment
– Please note it may be a couple of days after the payment of your invoice before the status changes to “Paid“
How do I submit an invoice to GE?
Answer
e-Invoicing: the easiest solution. GE’s preferred partner is Tungsten. If you are not a member of the program, please contact the onboarding team at [email protected]
Via email: Invoices can be directly submitted to our AP teams in PDF or TIF format through email box referenced on your purchase order. If an email box is not referenced, please reach out to your buyer for specific instructions.
Via email: Invoices can be directly submitted to our AP teams in PDF or TIF format through email box referenced on your purchase order. If an email box is not referenced, please reach out to your buyer for specific instructions.